Support

Subscriptions are managed by Apple. On your iPhone or iPad, open the Settings app, tap your name, then Subscriptions, choose Banknova and tap Cancel Subscription. You can also get there from Banknova: Settings → Manage subscription. Deleting the app does not cancel a subscription.

Make sure you are signed in with the same Apple Account you used to subscribe. Then open Banknova and tap Restore on the subscription screen, or go to Settings → Restore purchases.

The yearly plan includes a 7-day free trial. When the trial ends, the yearly subscription starts automatically and you are charged the yearly price shown on the subscription screen (prices vary by country). To avoid being charged, cancel at least 24 hours before the trial ends. After that, the subscription renews automatically unless you cancel at least 24 hours before the end of the current period.

It means the photo was not clear enough for a confident answer. Banknova would rather say so than guess. Try again:

• Lay the note flat on a plain surface.
• Fit the whole note inside the frame.
• Keep anything else away from it: no fingers, coins or other notes.
• Use good light, with no glare or shadows.
• Show the side with the value printed on it.

A banknote's collector value depends a lot on its condition: a worn note and an uncirculated one can be worth very different amounts. The range goes from worn to uncirculated condition. It is an AI estimate, not a formal appraisal or an offer to buy. Banknova does not check whether a note is genuine.

In the app, open Settings → Delete my data. This deletes your anonymous account and resets the app on your device. It does not cancel a subscription; do that in your device's subscription settings. Details are in the Privacy Policy.